Policies

**Order Processing and Terms of Sale Clause:**

Upon receipt of customer order specifications, Stay Unrated Press Company (hereinafter referred to as "Stay Unrated Press") will initiate the following process:

1. **Invoice Creation and Payment:** Stay Unrated Press will generate an invoice for the customer's order based on the provided specifications. Payment of the invoice constitutes acceptance of the terms outlined herein. Once the invoice is paid, the sale is considered final, and no refunds will be issued, as these orders are customized to the customer's requirements.

2. **Printing Schedule and Digital Mock-ups:** Upon receipt of payment, the customer's order will be scheduled for printing. Customers may or may not receive a true-to-size digital mock-up of their design. Orders containing digital mock-ups may be subject to pending approval. Once approved, Stay Unrated Press will proceed with the printing process.

3. **Responsibility for Print Imperfections:** Stay Unrated Press will not be held liable for any misprints, blemishes, or imperfections on garments or items provided by the customer for printing. Artwork and files must be submitted in print-ready and desired sizes. Any changes to artwork after order receipt may result in extended turnaround times. If artwork or files are improperly sized, Stay Unrated Press reserves the right to resize or edit as needed, if customer communication is not feasible.

4. **Turnaround Time and Fulfillment:** The estimated turnaround time for most orders is typically between 14-21 business days from the date of invoice payment and artwork approval. This timeframe is an estimate and not a guaranteed delivery date.

5. **Payment and Order Release:** The customer is required to pay the full invoice amount before any portion of the order is released. Shipping costs will be calculated and added to the order before or after its completion.

6. **Shipping and Tracking Information:** Once the order is packaged and ready for shipping, Stay Unrated Press will email the customer with tracking information to notify them of the shipment. Additional shipping options, including rush delivery, may be available at an extra cost.

7. **No Refunds or Returns:** Once an order is placed and payment is made, there will be no refunds or returns allowed.

Rush Order Policy:

Regular production is 14-21 business days from paid proposal and approved artwork. Rush charges apply as follows:

• 4-5 Business Days: 25% Rush Charge
• 2 Business Days: 45% Rush Charge
• 1 Business Day: 100% Rush Charge

By making payment on the invoice, the customer acknowledges and agrees to the terms and conditions outlined in this Order Processing and Terms of Sale Clause. This clause constitutes a binding agreement between the customer and Stay Unrated Press Company.

**Shipping Process, Social Media, and Refund Policy Clause:**

This Shipping Process, Social Media, and Refund Policy Clause (hereinafter referred to as the "Policy") outlines the terms and conditions governing the shipping process, use of social media content, and refund policy of Stay Unrated Press Company (hereinafter referred to as "Stay Unrated Press"). By engaging in business with Stay Unrated Press, the customer acknowledges and agrees to abide by the terms set forth in this Policy.

**Shipping Process Policy:**

1. **Delivery and Shipping:** Upon completion and packaging of the job, shipping information will be emailed to the customer. All orders will be shipped to the confirmed address provided by the customer at checkout. Once an order is placed, shipping addresses cannot be altered.

2. **Variable Shipping Costs:** Shipping costs may vary based on the weight and size of each order. Shipping costs may change once the final order is boxed and ready for shipment.

3. **Insurance:** All shipped boxes are insured up to $50. Additional insurance is available at an extra charge. In the event of a claim, reproduction of the order can only proceed after insurance clearance.

**Social Media Policy:**

Each customer agrees to grant Stay Unrated Press Company the permission to utilize images of their products for promotional purposes on various social media platforms, including but not limited to Instagram, Facebook, Twitter, etc.

**Refund Policy:**

1. **Order Stand:** Once an order is placed and payment, whether partial or full, is processed through our billing system, the order is considered final. Refunds will not be issued for any payment that has successfully undergone our billing process.

2. **Custom Orders:** Due to the customized nature of our products, refunds and returns are not accepted. Any issues with the order must be reported to Stay Unrated Press Company within 24 hours of order receipt. Stay Unrated Press Company shall not be held liable for issues reported beyond this 24-hour period.

3. **Discretion in Issue Resolution:** Stay Unrated Press Company retains the authority to accept or deny any issues reported by the customer pertaining to their order.

**Shipping Company Responsibility:**

Stay Unrated Press Company is not liable for orders misplaced or mishandled by the shipping company. In the event an order does not reach its destination, Stay Unrated Press will investigate the matter and maintain ongoing communication with the customer. The responsibility for the package shifts from Stay Unrated Press to the shipping company once the package leaves our warehouse.

By continuing to transact with Stay Unrated Press, the customer acknowledges and agrees to adhere to the terms of this Policy, which constitutes a legally binding agreement between the customer and Stay Unrated Press Company.

 

**Sample Product Return Clause:**

In consideration of receiving a sample product (hereinafter referred to as the "Sample") from Stay Unrated Press Company, the undersigned customer (hereinafter referred to as the "Customer") agrees to the terms and conditions set forth in this Sample Product Return Clause.

1. **Sample Evaluation Period:** The Customer shall have a period of thirty (30) days from the date of receipt of the Sample to evaluate its features, quality, and suitability for their intended purposes.

2. **Return Obligation:** If the Customer decides not to proceed with the purchase of the Sample or any subsequent full-size product(s), they are required to return the Sample to Stay Unrated Press Company within the aforementioned thirty (30) day evaluation period. The return must be initiated by contacting Stay Unrated Press Company's customer service and obtaining a valid return authorization number.

3. **Return Condition:** The Customer shall ensure that the returned Sample is in the same condition as it was received, with no signs of damage, wear, or any alterations. The Sample must be returned in its original packaging, along with all accompanying accessories, documentation, and promotional materials.

4. **Billing for Non-Return:** Failure to return the Sample within the designated thirty (30) day evaluation period will result in the Customer being billed for the full Manufacturer's Suggested Retail Price (MSRP) of the Sample product. This billing will be processed using the payment method provided by the Customer during the sample request process.

5. **Billing Process:** The billing for the full MSRP will be processed within (15) days following the conclusion of the evaluation period, and the Customer will be notified via the contact information provided by the Customer. The billing shall include applicable taxes, fees, and shipping costs, if any.

6. **Dispute Resolution:** Any disputes arising from the billing for non-return shall be subject to the terms of Stay Unrated Press Company's standard dispute resolution procedures, as outlined in its Terms of Service or applicable customer agreements.

7. **Right to Modify:** Stay Unrated Press Company reserves the right to modify or terminate this Sample Product Return Clause at any time, at its sole discretion, with notice provided to the Customer.

By accepting the Sample, the Customer acknowledges and agrees to abide by the terms and conditions outlined in this Sample Product Return Clause. This clause constitutes a binding agreement between the Customer and Stay Unrated Press Company.